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How do I request a refund?

Explains refund eligibility, timeframes, how to request a refund, and links to the full refund policy.

Written by Matilda Rae

We want you to be happy with your course. Please do get in touch with our support team if you have any questions about your course, as often we can resolve any issues quickly for you.

Eligibility

You are eligible for a refund if you:

  • are within 14 days of purchase

  • have not submitted an assignment

  • have not gone beyond the first lesson

For full terms, see our terms and conditions.

Still want to request a refund?

Please contact our support team with the following details:

  • Order number

  • The reason for your refund request

Note: If accepted, the refunded amount will be paid to the account used at checkout unless stated otherwise.

Please give our team up to 3 business days to review your request.

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