Learning with Experts

Matilda Rae

Learn your way around the classroom. Find answers about accessing your courses, using the platform, completing assignments, receiving feedback, and earning your certificates.

Learning & Classroom

Explains how learners find and return to their purchased courses, including new, in progress and completed courses, via the My Courses area.

How do I access my courses?

Troubleshooting article for learners unable to access a purchased course - covers common causes such as payment issues, login problems, and browser/device issues.

Why can't I access my course?

Overview of the classroom interface and features - dashboard, lessons, videos, downloads, lesson notes, class chat, private messaging, and progress tracking.

How do I use the classroom?

Access your courses, navigate the classroom, and find help if you're having trouble getting started.

My Courses

Explains how course assignments work for Expert level learners — types of assignments, editing and previewing, submitting and resubmitting, deadlines, and how to view tutor feedback.

How do assignments and feedback work?

Explains what's included in Expert level tutor support - feedback turnaround, number of submissions allowed, the interaction period, messaging, deadlines, and what happens once support expires.

How does tutor access work?

Learn how assignments, feedback, deadlines, tutor support, and extensions work throughout your course.

Assignments & Tutors

Explains how learners can earn a certificate - course completion requirements, and that certificates are only available at the Expert level.

How do I earn my certificate?

Explains accreditation status of Learning with Experts courses, including CPD hours, for learners evaluating credibility before or after purchase.

Are your courses accredited?

Find out how to earn your certificate, when to expect it, and learn more about accreditation and CPD.

Certificates

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Learning Platform

Content Studio

Customer Stories

Book a Demo

Buy a Course

Explore Courses

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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